About us

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Our philosophy is very simple — manners really do matter.

Demonstrating kindness, consideration, civility, and respect toward others makes the world a better place.

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Mission

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At Manners Matter, we believe the essence of good behavior should be part of our daily lives. There comes a time in every person’s life when he or she is expected to know how to behave in various social and professional situations. Our goal is to demystify etiquette and instill confidence, self-esteem, and respect for others by blending the standards of traditional etiquette with contemporary manners.

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Lisa Geneser

Founder

lisa@mannersmatterllc.com

[/vc_column_text][/vc_column][vc_column width=”3/4″][vc_column_text css=””]Lisa Geneser, Founder of Manners Matter, believes that etiquette is far more than a set of rigid rules—it is a modern expression of kindness, consideration, civility, and respect. Her philosophy centers on making etiquette accessible, relevant, and confidence-building for people of all ages.

Lisa is dedicated to demonstrating how timeless principles of good behavior adapt naturally to contemporary life, from workplace interactions to everyday situations. Her goal is to demystify etiquette and empower individuals to feel poised, prepared, and confident in both social and professional settings.

Lisa is a licensed business etiquette consultant trained by The Emily Post Institute and The Etiquette Institute by Maria Everding. She is also a licensed children’s etiquette consultant trained by The Etiquette Institute. She holds a Master’s degree in Training and Development and has worked in corporate consulting as a communications and training strategist, as well as an instructor for Fortune 500 companies.

What We Do:
Manners Matter offers a wide range of etiquette training courses for corporations, colleges and universities, children and teens, youth organizations, nonprofit organizations, and private individuals. Lisa customizes each program to ensure participants leave with practical tools they can apply immediately.[/vc_column_text][vc_empty_space height=”60px”][/vc_column][/vc_row]